Our Cancellation Policy.

If a client requires to cancel an order, Pioneer Writers requires notice to be made by writing to the support at hello@pioneerwriters.com. Order cancellation is allowed when the paper has not been submitted to the client or if the submitted material doesn’t meet the stipulated requirements. In the event that the file hasn’t been submitted for grading yet, Pioneer Writers will consider a cancellation if evidence of non-submission is provided. If the cancellation points to the quality of the paper, the client will be required to provide evidence that the order requirements haven’t been met. Once sufficient proof is provided, a full refund will be issued within 24 hours, using the initial mode of payment.